Sellry is a technically-oriented ecommerce development agency with a highly creative flair. We specialize in helping premium ecommerce clients maximize the potential of their brand and conversion rate simultaneously. Our clients range from pre-revenue startups with an awesome angle to global tech companies. We have a vast amount of experience in a diverse range of verticals, business models and aesthetic styles, allowing us to discern the deeper problem as well as the best way to solve it. Our clients can truly relax because we’ve got their backs.
Our team is passionate, highly skilled and committed to high performance, elegant solutions. We value what is up and coming and prepare accordingly to offer the best services, products and support out there. When we can’t find solutions that service our clients and the needs we identify, we create them.
Position Description
As Head of Engineering, you are our top-level organizational technical leader. You are highly adept in technical skills and the leadership of tech teams. You draw on that expertise to set up excellent processes and accountability within our tech department. This structure leads to consistency, visibility, predictability and peace for our clients, our board and Sellry as whole.
You lead with persuasion and wisdom. You value and know how to work with strategic, creative and technical types. You triage tricky technical client problems with clarity and calmness. You maintain the delicate balance of soft skills while holding the line where firmness is needed.
You are committed to the well-being of Sellry, her people, and her clients.
As a fully distributed team, we value talent regardless of location. US hours, fluency in English and cultural familiarity are must-haves as you will be communicating directly with clients and this will aid in customer trust and relaxation.
Responsibilities
Oversee daily operations of technical staff.
Delegate to, manage and hold the tech team tightly accountable.
Review and perfect process on an ongoing basis within the tech department including engineering best practices, requirements gathering, documentation, solution architecture, code quality standards, definitions and methodologies.
Orchestrate and manage team activities in triage situations, including assigning and directing resources, deciding on high-level problem-solving strategies, and team/client communications.
Conduct/arrange for training within the tech department, with the aim of creating internal consistency and external predictability for clients, partners and everyone else at Sellry.
Establish a strong engineering culture down to the details of code quality, definitions, methodologies etc.
Lead our internal teams to adopt up-to-date and leadership-approved technologies, strategies, patterns, methodologies, conventions and standards.
Exemplify calm, rational, evidence-based decision making. Create clarity out of confusion, even in the face of an apparent crisis.
Maintain up-to-date resource plans. Predict gaps in resourcing and provide early warning to leadership when gaps are anticipated.
Participate in the recruiting, hiring and firing processes for technical staff.
Ensure maintenance and progress of development milestones and technical pieces of project plans.
Work closely with other technical, strategic and other internal leadership as well as clients.
Approve technical aspects of client-facing plans and proposals, including key dates.
Monitor output of technical deliverables to ensure quality (code, systems, documentation, etc).
Take charge of translating business requirements into technical requirements.
Support PMs in breaking down technical solutions into granular planning artifacts. Identify when the involvement of subject matter experts are required for investigation and planning.
Communicate crucial needs to non-technical team members/clients.
Create program establishment guides for new technologies.
Onboard/ recruit new members of the tech team.
Participate in regular team and leadership meetings.
Lead internal technical meetings.
Help to deliver mutual value within tech partnerships.
What we’d like to see
Available during the standard business hours
You have at least 6 years of experience leading technical teams on end-to-end delivery of complicated web/app/mobile development projects.
You have the ability to translate high-level business needs into granular technical requirements.
You know how to mitigate reasonable risks and plan with an appropriate level of granularity.
You set timelines, estimates and other expectations accurately and with appropriate caveats.
You balance high-level thinking and detail orientation.
You are exceptional at delegation and multitasking.
You are exceptional at root cause analysis. You can sense BS and are quick to call it out in a professional manner.
You are good at spotting and cultivating talent and putting people in positions in which they will succeed.
You spot danger in advance and provide early warnings.
You are extremely organized, model efficient time management and train others to do the same.
Ability to execute many simultaneous initiatives – on time, on budget and high quality.
You are eager to dive right in and triage situations when required, and afterwards implement procedures, training and whatever else is required to avoid a similar situation in the future.
You communicate clearly and accurately both verbally and in writing. You are respectful and know how to get people on board.
You always seek to be evidence-informed, but you know how to combine inputs.
You are an excellent listener and take good care of people. You ignite and foster growth and improvement in individuals and teams.
Rapid, rational thinker able to simultaneously balance business and technical priorities with the needs of team members.
Able to course-correct a project that is off-track from a technical perspective, including analysis, resource planning, management.
Able to communicate accurately and clearly, both verbally and in writing.
Able to hold the right lines without budging, but you’re the first to admit when you’re wrong.
Conversant in at least two programming languages; highly skilled in at least one.
Proficient in front-end web development (HTML, CSS, and JavaScript).
Familiarity with modern infrastructure and devops approaches.
Experience with a variety of software and web development patterns and approaches.
Meticulous when it comes to source control, coding standards and technical documentation.
Experience training and holding team members accountable to adhere to high standards for engineering practices code management and code documentation.
Experience orchestrating joint efforts between, and balancing resources across multiple teams.
Bonus: Experience with modern ecommerce platform integration and customization.
Bonus: Experience interacting with a variety of types of businesses, resources and teams.
Bonus: Experience leading non-technical resources.
To Apply
Send a cover letter with examples of projects you’ve worked on. Outline why you are interested in the job and what drew you to apply. Bullet point a list of your experience and include a brief paragraph on yourself.
Looking forward to working with you!
By Michael Bower
About Us
Sellry is a technically-oriented ecommerce development agency with a highly creative flair. We specialize in helping ecommerce companies maximize their brand and conversion rate simultaneously. Our clients range from pre-revenue startups to global tech companies. Our vast experience in diverse verticals, business models and aesthetic styles, allows us to discern what the deeper problems are, as well as the best way to solve them.
Our team is passionate, highly skilled and committed to high performance and elegant solutions. We value what is up and coming and prepare accordingly to offer the best services, products and support available. When we can’t find solutions for our clients, we create them.
Position Description
As our department head, you’ll be responsible to envision, validate, prototype and orchestrate the technical solutions we offer to our clients.
Your role requires a mixture of technical acumen with a huge dose of creativity. You are brilliant with code and have full stack engineering experience. You jump at the chance to dig into problems, come up with solutions and offer sound advice that clients can rely on. You communicate well and can explain simply what needs to happen to those that are non-technical.
As a fully distributed team, we value talent regardless of location. US hours, fluency in English and cultural familiarity are must-haves.
Responsibilities
Participate in project estimation, scoping, and documentation.
Lead requirements gathering and solution architecture for all of our projects, including with technologies unfamiliar to you.
Initiate and lead (primarily via delegation) team activities on a variety of technical projects, including validation/prototyping, stabilization/optimization/problem-solving/unblocking existing projects, platform/framework implementation/configuration/theming, and custom development of apps/integrations/scripts/sites.
Attend clients meetings to offer real-time advisory/ideation for technical aspects of projects from inception to delivery.
Triage problems according to direction from the Head of Engineering, including diagnosis, workaround implementation, root cause analysis, post mortem and other processes. Help manage the internal team in rectifying problem situations promptly and as smoothly as possible.
Stay up to date on the latest trends in ecommerce tech. Recommend emerging technologies, partners, patterns, methodologies, conventions, standards to company leadership for exploration. Help our teams adopt those selected by leadership.
Ensure Sellry’s own website models up-to-date technology and best practices.
Interact with leadership, sales, strategy, Head of Engineering, creative, and client teams.
Report to Head of Engineering
Participate in Pre Sales internal and client-facing meetings
Participate in regular team and leadership meetings.
As needed, approve technical aspects of project plans and proposals, including key dates.
Participate in the creation of thought leadership and marketing materials.
What we’d like to see
Four years of full-stack JavaScript development experience, including at least three years working with React, Node or similar frameworks.
You have experience building and managing high-performance ecommerce sites/apps using platforms like Shopify and building custom apps/integrations with third-party APIs and services.
You demonstrate the ability to code frontend interfaces which are highly performant and adhere to modern best practices.
You have a deep knowledge of the modern web stack.
You’re biased toward action, and have an upbeat, proactive attitude, without being unrealistic or overpromising.
You have the ability to drop into an unfamiliar situation, quickly get your bearings and recommend a workable plan of action which you then implement directly and/or delegate in the best way given the resources available.
You enjoy solving problems on the fly. You don’t need all the details in order to begin diagnosing an issue.
You’re adept at breaking down and bringing clarity to complex and ill-defined problems. You readily spot and draw attention to deeper issues below the surface.
You’re great at taking initiative, ownership and responsibility, but you’re also willing to follow directions.
You have experience interacting with and creating solutions for clients and end users, scoping the technical solution required to address their requirements, assess clients’ met and unmet needs and optimize value for both the client and Sellry.
You can code with the best of them, but deeply enjoy leading and developing human beings as well.
You communicate accurately and clearly, both verbally and in writing.
You adhere to best practices for source control, code quality and documentation.
You are familiar with modern Ux best practices
Bonus: You have used cutting-edge technologies (please list)
Bonus: You are familiar with modern infrastructure and devops approaches
To Apply
Attach a cover letter with samples of projects you’ve worked on. Outline why you are interested in the position and what draws you the most. List your relevant experience and include a brief paragraph about yourself.
Looking forward to working with you!
By Michael Bower
About Us
Sellry is a technically-oriented ecommerce development agency with a highly creative flair. We specialize in helping premium ecommerce clients create outstanding digital experiences that build their brands and drive conversion rates. Our clients range from unique pre-revenue startups to established global companies. We have a vast amount of experience in a diverse range of verticals, business models and aesthetic styles, allowing us to discern deeper problems as well as the best way to solve them. Our clients can relax knowing we’ve got their backs.
Our team is passionate, highly skilled and committed to high performance, elegant solutions. We value what is up and coming and prepare accordingly to offer the best services, products and support out there. When we can’t find solutions that service our clients and the needs we identify, we create them.
Position Description
You will collaborate with clients and colleagues in defining project vision and goals; you’ll then create detailed project plans and push initiatives through to completion, managing UX, design, development and other resources to achieve objectives. Your robust understanding of ecommerce best practices (D2C/B2B) will enable you to take a client’s vision and transform it into their next level of growth. Your organized approach to project management will enable you to run complex technical projects.
This is a fully remote contract. As a fully distributed team, we value talent regardless of location. US hours, fluency in English and cultural familiarity are must-haves as you will be communicating directly with clients and this will aid in customer trust and relaxation.
Requirements
This role requires prior experience managing projects for consumer-facing ecommerce companies either directly or within an agency that services these types of companies.
4+ years of experience working closely with ecommerce companies either in an internal or supportive / agency role (Creative/Marketing/Web/DTC) demonstrating capabilities to:
Gather requirements, break down problems and find sensible solutions.
Build time and cost estimates, scope, WBS and price projects.
Manage the delivery of complicated projects end to end.
Complete one-time projects against time, on budget, high quality, to customer satisfaction.
Deliver consistent value within ongoing projects requiring iteration and creativity.
Management experience to include:
Managing cross-functional teams including both technical and creative resources.
Managing and tracking the performance of growth initiatives.
Highly organized; able to track details across multiple workstreams simultaneously while keeping the big picture clear.
Bias toward informed action; proactive.
Ability to interact professionally and confidently with clients and colleagues at all levels; possessing clear and confident communication and presentation skills.
Working familiarity with software platforms used by D2C companies (ecommerce platform experience is a plus).
A robust understanding of UI/UX/conversion/retention best practices for ecommerce.
Ability to put yourself in the shoes of the end user and business owner to come up with solutions.
Ability to build, monitor and interpret analytics dashboards and regular reporting.
Working knowledge of digital marketing strategies and tactics.
To Apply
Please provide the following information. Applicants that do not provide this information will not be evaluated for the position.
1) Examples of projects you’ve managed for ecommerce companies (either internally or externally) including the impact delivered.
2) A thorough description of your experience working with one or more ecommerce platforms and leading projects.